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Refund & Cancellation Policy
We understand that your time is valuable. To ensure a seamless experience, please review our refund and cancellation guidelines below.
- Cancellations: We request that you cancel at least 24 hours in advance of your scheduled appointment to allow us to accommodate other clients.
- Refunds: Refunds are only available if the cancellation is made at least 24 hours prior to the service date. No refunds are issued for cancellations made within 24 hours of the scheduled time.
- Travel Schedule: For our U.S. locations, which operate on a rotational travel schedule, specific dates are announced in advance. Please confirm your travel dates with our team to ensure availability.
- Deposit: A 50% deposit is required at the time of booking. This deposit is non-refundable if the cancellation is made less than 24 hours prior to the service date.
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